HICSS 2024 CFP - Enterprise Ecosystems: The Integrated Enterprise, Levels of Information Systems Research (Process, Enterprise-, Ecosystem- & Industry-Level) Minitrack with fast-track option in AIS-TES and three other Journals


Minitrack Co-chairs:

Dr. Benedict Bender (Primary Contact)
University of Potsdam

Prof. Robert Winter
University of St. Gallen

Prof. Pamela J. Schmidt
Washburn University

Dr. Sathya Narasimhan
Google, Inc.

Mini-Track Description:

The changing needs of corporate strategy and business mean that corporate systems must continuously and quickly evolve. Yet, Enterprise Information Systems (EIS) enterprise-level IS (ES) is investigated less frequently than the investigation of individual and team/workgroup level IS design and use. Enterprise IS has many levels, processes, interfaces and interactions so they may be studied on different levels. Complexity and boundary spanning are inherent in Enterprise systems which may require analysis at from different points of view and from multiple perspectives.

The synergies between ES studies and these related fields have been under-researched as they are traditionally have been treated separately. ES (such as ERP, CRM and the like) have long played an important role as operational backbone of most organizations. With the increasing complexity of today’s business relationships, the management of backstage integration as well as a flexible way of decoupling between backstage and frontstage ES are gaining importance.

The challenge to integrate technological innovations and adapt business processes within the organization and between organizations continues. Integration is often sought, slightly different but related are the industry-level perspective and the ecosystem perspective. Extending and enhancing an EIS with new innovations and interface brings many challenges on an enterprise- level and inter-organizational ecosystem-level. The integration of business processes and systems within and between companies remains complicated and difficult. The challenge for organizations includes both internal and external integration challenges, but also must explore the establishment of new IT infrastructure business models.

This Mini-Track seeks to explore current issues surrounding the evolution of the integrated IS both from an academic and practitioner perspective. We welcome all themes related to internal and external integration of information systems.
This Mini-Track spans many topics below (but is not limited to):

  • strategic initiatives and impacts

  • implementation, operations, cost management

  • data governance and management with and across enterprises

  • productivity and impact on corporate profitability

  • Administration, internal controls, and assurance issues

  • social effects, change management, human interfaces and change management

  • business processes, project and process management

  • inter-organizational, supply chain logistics

  • integrating emerging technologies into the core of enterprise information systems

  • architectures, cloud and platform-approaches of EIS

  • risk assessment and management, cybersecurity and threats to the ecosystem

The Mini-Track will constitute a forum for the following topics on an enterprise-level, ecosystem-level and industry-level:

  • Design and management of enterprise-wide Systems (e.g., emergent technologies and innovations, telemetry devices, IoT, Robotic Process Automation (RPA), Business Process Mining, User Behavior Mining)

  • Industry-specific design and adoption of enterprise-wide systems

  • Reference models for enterprise-wide systems and processes

  • Approaches for enterprise application integration

  • Enterprise architecture management

  • Enterprise-wide and cross-enterprise coordination (e.g., design principles, data standards, governance in digital platform-based business networks)

  • Interoperability of enterprise-wide systems within the firm and along the supply-chain

  • The role of enterprise-wide systems to support decisions (data-driven decisions)

  • Decision support for managerial decision-making on enterprise-wide systems (e.g., cloud vs. on-premise vs. hybrid, costs and benefits of ERP/Cloud/ SOA installations, total cost of ownership (TCO) or true cost of ERP, cloud hosted and extended ERP operations, switching vendors or moving to cloud-based ERP)

  • Artificial Intelligence and Machine Learning in Enterprise-wide systems (sales, procurement, logistics, financial accounting, master data management)

  • Enterprise-wide Systems as digital platforms: Openness of systems, new level of modularity of enterprise-wide systems

  • Processes and workflows in enterprise-wide systems (workflow management systems as part of enterprise-wide systems, Business Process Modeling (BPM) and process management innovation in the enterprise ecosystem)

  • Data management on enterprise-level (information logistics management, corporate data management, data current and emerging data management infrastructures, data platforms)

  • Emerging business models for the enterprise as enabled by technology (e.g., platform business models)

All research methods welcomed: Submissions may include, but are not limited to research papers (conceptual, theoretical, and empirical studies), as well as case studies, and best practices with actionable managerial guidance. Both explanatory/descriptive and design research studies are invited.

Impact potential: Papers accepted for presentation at HICSS in the Mini-Track are considered for fast-track submission into four different journals, with the potential to shape the future role of enterprise systems.